Test statuses
Case Statuses
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Create Case statuses, remove Case statuses that haven't been in use and change order of Case statuses by drag and drop. The order will be reflected in the Case Status dropdown featured in Cases table and Individual case page top bar.
After making changes, scroll down and click Save!
Stale Days

Define the number of days that must pass without the case being finalized for it to be classified as "stale" and subsequently factored into the Stale Cases statistics on the Dashboard.
After making changes, scroll down and click Save!
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